Google review management for local businesses

Your reviews are talking. Make sure your business answers.

3HB writes thoughtful, on-brand responses to your Google reviews so every customer feels heard and every prospect sees a business that cares.

$199/month for one location. Month-to-month and cancel anytime.

M
Marcus T.★★★★★
2 weeks ago

Great service and a friendly team. They made the whole process simple.

A
Amanda R.★★★★☆
3 days ago

Really happy with the result. The wait was a little longer than expected, but the staff kept me informed.

3Response drafted by 3HB

Thank you, Amanda. We’re glad you loved the result, and we appreciate your patience. Clear communication matters to us, and we’ll keep working to make every visit as smooth as possible.

✓ Ready to post
Every review answeredThoughtfully and on-brand

Built for busy local businesses

DentalHome ServicesMed SpasHospitalityAnd more

The opportunity hiding in plain sight

A review response is more than a reply.

It is a public conversation with the customer who wrote it and every future customer deciding whether to choose you.

01

Show customers you listen

Turn feedback into a visible sign that your business is attentive, accountable, and human.

02

Build trust before the first call

Prospects read your replies. Clear, specific responses give them another reason to choose you.

03

Protect your reputation

Address criticism calmly and professionally without sounding defensive, generic, or robotic.

Simple from the start

We handle the words. You run the business.

Thoughtful review management without adding another task to your week.

Get started for $199/month
1

We audit your Google reviews

You get a clear snapshot of response gaps, recurring feedback, and immediate opportunities.

2

We learn your voice

We align on your business, tone, and customer standards so each response sounds like you.

3

We respond with care

Positive, negative, or somewhere in between, every review gets a specific, professional response.

4

You stay consistent

Your review presence stays active while you stay focused on customers and the work itself.

Your free Google Review Audit

See what customers see.

We will review your public Google profile and show you where unanswered reviews, response quality, and recurring themes could be costing you trust.

✓ Response-rate snapshot✓ Review sentiment and themes✓ Sample responses written for you✓ Practical next steps

Common questions

The details, without the fine print.

Still have a question? Email nick@3hb.org.

What is included in the free audit?+

We review your Google profile, response coverage, customer themes, and the quality of existing replies. You will also receive sample responses and practical recommendations.

Do you use generic or automated replies?+

No. Responses are written around the actual review and your business voice. The goal is to sound helpful and human, never copied and pasted.

Can you respond to negative reviews?+

Yes. We write calm, professional responses that acknowledge the concern, protect your reputation, and move sensitive details out of the public thread.

What does the monthly service include?+

For $199 per month, 3HB handles every new Google review for one business location within 24 hours. We flag negative reviews for your awareness, tailor every response to your voice, and keep the service month-to-month. Coverage begins when service starts. Custom pricing may apply for multiple locations or unusually high review volume.

What kinds of businesses do you work with?+

3HB is built for local service businesses, including dental practices, home-service companies, med spas, hospitality businesses, and other teams whose reputation drives new customers.

Make every review count

Your next customer is already reading.

Give them a reason to trust you before they ever pick up the phone.

Start review management Or request a free audit